80% of Indian customers message a business on WhatsApp before visiting.
MADE IN COIMBATORE · WORKS ON WHATSAPP
Your clients message at 10 PM. Elily answers at 10 PM.
Elily is the AI front desk for local businesses, built for WhatsApp.
She answers every customer question in Tamil, Thanglish or English, books appointments directly into Google Calendar, and brings your team in when human judgement is needed. Available 24/7. No new app for customers. No dashboard required for daily work.
THE AFTER-HOURS GAP
Every missed message is a customer who booked somewhere else.
After 6 PM, most clinics answer nothing until morning.
One lost customer usually costs more than a month of Elily.
THE MOMENT BEHIND THE MESSAGE
A message after hours is not a lead waiting in a queue.
It is a person who needs clarity while the need is still present. Scroll through what changes when the front desk stays available.
10:47 PM
The question arrives with a little worry.
The clinic is closed. The patient does not know whether this is the right doctor, whether tomorrow has a slot, or whether to keep searching somewhere else.
10:48 PM
A useful answer becomes a confirmed next step.
Elily answers from clinic-approved information, offers real availability and creates the appointment in Google Calendar. The patient knows what happens next.
Visible to authorised staff on every signed-in device.
8:55 AM
The clinic opens to a patient already cared for.
The team sees the booking, any handoff and the overnight summary. There is no cold inbox to rescue before the day's first appointment.
Today · Saravanampatti
See the experience from the patient's side.
A THREE-DAY SETUP
Live in 3 days. Nothing changes for your customers.
Connect
We connect Elily to your business WhatsApp number.
Teach
We teach her your services, prices, timings and doctors or staff.
Hand over the front desk
She answers and books, and hands over to you the moment a human is needed.
NO DASHBOARD REQUIRED
One text changes what Elily knows.
Prices, hours and services stay current without another daily login or flow builder. Optional supervision lets authorised staff review, approve or take over when they want more control.
You manage Elily the same way your customers use her. By texting.
WHAT THE FRONT DESK HANDLES
The front desk, connected from question to calendar.
Elily handles the repeatable work, keeps your team in control and knows exactly when to bring a person in.
Answers 24/7 in Tamil, Thanglish and English
Elily answers approved questions in the language your customers naturally use.
Books directly into Google Calendar
Confirmed appointments appear in the calendar your team can open from any signed-in device.
Human handoff with full context
When judgement is needed, your team steps in without making the customer repeat everything.
Live visibility and approval controls
Follow replies as they happen, take over instantly, and require approval for selected answer categories.
Custom to every branch
Doctors, staff, prices, hours, tone, languages and escalation rules stay correct for each location.
Reminders that help reduce no-shows
Customers get clear confirmations and a useful nudge in the same conversation where they booked.
Useful statistics without daily dashboard work
See enquiries, bookings, handoffs and repeated questions live or in scheduled WhatsApp summaries.
Security, backups and updates included
Client-scoped data, controlled access, monitoring, regular backups and core product updates are handled for you.
THE PART YOU SHOULD NOT HAVE TO MANAGE
Reliable for your customers. Carefully operated behind the screen.
Elily feels simple because Srileo handles the product, integrations and operational safeguards behind it.
Automatic product care
Always improving
Core product, language, reliability and security updates arrive automatically and are included in your plan.
Data boundaries
Confidential and client-scoped
Customer data is kept in client-scoped storage with controlled operational access. Srileo does not sell customer data.
Continuity
Backups and recovery
Regular backups, monitoring and recovery procedures protect the service behind the simple WhatsApp experience.
Human control
Visible when you need it
Review conversations live, take over immediately and set approval rules for sensitive answer categories.
Connected calendar
Bookings available anywhere
Google Calendar keeps appointments visible to authorised staff from any signed-in device.
Operational clarity
Useful numbers, not more admin
Track enquiries, bookings, handoffs and repeated questions live or through scheduled WhatsApp summaries.
THE COST, WITHOUT THE FOG
What answering WhatsApp actually costs
Your plan includes the managed product and normal AI use. Meta's WhatsApp delivery charges stay separate because Meta controls them.
A front-desk hire
₹12,000–18,000/month
- Works scheduled hours
- After-hours messages still wait
- Routine replies compete with in-clinic work
Typical DIY chatbot platform
₹1,500–2,500/month starting software
- Your team builds and maintains the flows
- AI credits and integrations may be separate
- Meta delivery may appear as another charge
Elily, managed for you
₹4,999/month per location, plus GST
- 5 million AI tokens included
- About 1,000 typical enquiry or booking conversations
- Google Calendar, monitoring, backups, updates and support included
- Meta delivery is separate at its published rate, with zero Srileo markup
Your Elily plan
Pays Srileo for the managed product, setup, integrations, support and normal AI processing.
AI processing
Included up to 5 million tokens. There is no separate LLM invoice during normal use.
WhatsApp delivery
Chargeable template messages go to your Meta or WhatsApp business account at Meta's rate. Srileo earns nothing from them.
A token is a unit of text processed by the AI. The conversation estimate assumes a typical 4 to 5 reply clinic enquiry or booking. Tamil, long histories and complex requests can use more. Meta sets message categories and rates and may change them.
FIELD NOTE · COIMBATORE
Working with clinics in Coimbatore.
One month with Elily
“Elily answered 214 messages last month. 41 became bookings. I checked my phone less, not more.”Clinic owner, Coimbatore
Don't take our word. Talk to her.
STRAIGHT ANSWERS
Before you hand over the night shift.
Do my customers need to install anything?
No. They message your normal WhatsApp number.
What happens when Elily can't answer?
She hands the chat to you instantly with a one-line summary. You reply from your own WhatsApp.
Which languages?
Tamil, Thanglish and English today. More on request.
Do you lock in my WhatsApp number?
No. Your number, your Meta account, your data. Leave anytime and everything stays yours.
What do messages cost?
Normal AI processing is included in your Elily plan. Meta does not charge for service replies inside the 24-hour window opened by a customer's message. Some template messages outside that window can be charged to your Meta or WhatsApp business account. Srileo adds zero markup.
Do I pay separately for the AI model?
No. Five million AI tokens per location are included each month, enough for about 1,000 typical patient enquiry or booking conversations. Higher usage is discussed before any extra charge.
Can my team review or approve Elily's answers?
Yes. Your team can follow replies, take over instantly and require approval for selected answer categories. Daily updates can still happen by WhatsApp, so no dashboard is required.
How fast can we start?
A 30-day pilot goes live within 3 working days of our setup call.
THE CLINIC IS CLOSED. THE CONVERSATION CONTINUES.
Who is there when your patients message after working hours?
Meet Elily. The next useful answer is already available.