10:42 PM
“Does Dr. Priya consult children for skin allergies?”
They need reassurance that this is the right place before they make the trip.
FOR CLINICS, HOSPITALS AND CARE TEAMS
Patients do not choose when they need you.
A parent checks tomorrow's appointment after dinner. A patient asks whether the right doctor is available before making the trip. Someone needs to reschedule while your team is with another patient. Elily gives each person a timely, clinic-approved answer and brings in a human whenever care or judgement is needed.
10:47 PM
Your clinicElily is available
Does Dr. Priya consult children for skin allergies? 10:47 PM ✓✓
Yes. I can show you her next available consultation slots. 10:47 PM
The clinic was closed. The patient still reached the right next step.
REACHABLE WHEN THE FRONT DESK ISN'T
Being there starts before the appointment.
Patients experience your clinic before they enter the building. It starts with the right doctor, the next slot, the consultation fee, directions or what to bring. When that message waits until morning, uncertainty grows and the patient keeps searching.
7:15 AM
“Where should I bring the test report?”
A small logistical answer can make the appointment feel manageable.
2:10 PM
“I cannot make today. Can I move it?”
Rescheduling now protects the slot and gives another patient a chance to use it.
A timely administrative answer can be the difference between a patient feeling supported and continuing the search elsewhere.
Show us the questions your patients ask after hours. Book a 15-min call
ONE CONVERSATION, EVERY STEP CONNECTED
From uncertainty to a confirmed visit.
First, feel heard.
Elily understands Tamil, Thanglish and English without forcing the patient through a menu. The first reply confirms that someone is present.
Then, know what happens next.
She answers using approved information about doctors, locations, timings, fees and preparation. Uncertain, clinical or sensitive questions go to staff with full context.
Finally, make the visit real.
Elily books the right slot in Google Calendar, confirms it in WhatsApp and sends a useful reminder before the appointment.
HOW THE PATIENT JOURNEY MOVES
One WhatsApp thread, six connected actions.
- AskThe patient messages the clinic's normal WhatsApp number.
- UnderstandElily understands the language and intent without a menu.
- AnswerShe uses information your clinic has approved.
- BookLive availability becomes a Google Calendar appointment.
- RemindThe patient receives confirmation and a useful reminder.
- Hand overCare, judgement and uncertainty go to qualified staff with context.
See how Elily fits your current patient journey. Book a 15-min call
RELIABILITY IS THE PRODUCT
Patients see a reply. Your team gets a dependable system.
Answers stay controlled, bookings stay visible and the work behind security, continuity and product updates stays with Srileo.
Automatic product care
Always improving
Core product, language, reliability and security updates arrive automatically and are included in your plan.
Data boundaries
Confidential and client-scoped
Customer data is kept in client-scoped storage with controlled operational access. Srileo does not sell customer data.
Continuity
Backups and recovery
Regular backups, monitoring and recovery procedures protect the service behind the simple WhatsApp experience.
Human control
Visible when you need it
Review conversations live, take over immediately and set approval rules for sensitive answer categories.
Connected calendar
Bookings available anywhere
Google Calendar keeps appointments visible to authorised staff from any signed-in device.
Operational clarity
Useful numbers, not more admin
Track enquiries, bookings, handoffs and repeated questions live or through scheduled WhatsApp summaries.
Map your approval, handoff and escalation rules with us. Book a 15-min call
WHAT CHANGES FOR THE CARE TEAM
More attention for patients. Less repetition for staff.
Fewer enquiries left unanswered after hours Bookings captured while the patient is ready Fewer repetitive availability and fee questions Reminders that help reduce no-shows Consistent information across branches Clear visibility into bookings and handoffs Immediate takeover when judgement is required No daily dashboard work to stay current
Compare one month of unanswered enquiries with a 30-day pilot. Book a 15-min call
KNOWS WHEN TO STOP
Elily handles administration. Care stays with clinicians.
Elily answers approved administrative questions about services, doctors, timings, prices, locations, bookings and appointment preparation. She does not diagnose, interpret symptoms, recommend treatment or handle emergencies.
Clinical, urgent or uncertain questions follow your clinic's escalation rules and go to a qualified person. Elily makes access easier. She does not replace professional care.
Tell us what Elily should answer, and what she should never answer. Book a 15-min call
START WITH ONE REAL PATIENT JOURNEY
Be available when the question matters.
Launch a 30-day pilot with your approved information, calendar and escalation rules. Judge Elily by the conversations handled and appointments booked.