ELILY FOR HAIR AND BEAUTY SALONS

WhatsApp booking for hair and beauty salons

Your clients already message you. Elily answers them, quotes your prices, and fills your diary while you are with a client.

Replies 24/7
Books live availability
Hands over with context

See Elily as your own salon Book a 15-min call

WHAT SHE HANDLES

The routine questions and diary changes that interrupt your day.

Booking, rescheduling and cancelling

Can I move my haircut to Saturday? now ✓✓

Yes. I can cancel your current slot and show you Saturday availability. Shall I do that? now

Price and service questions

How much for balayage on long hair? now ✓✓

For long hair, balayage needs a quick consultation before I can confirm the price. I can book that for you. now

Requests for a specific stylist

Can I book with Sofia? now ✓✓

Sofia is free Saturday at 11:00 AM or Sunday at 2:00 PM. Which works for you? now

Packages and add-ons

Can I add a toner to my colour booking? now ✓✓

Yes. Toner adds 25 minutes and £20. Your stylist has enough time, so the booking now finishes at 4:15 PM. now

Reminders that reduce no-shows

A quick reminder: your appointment is tomorrow. Reply here if you need to change it. now

All good, thank you. now ✓✓

A human handover when judgement is needed

Can you correct colour that was done somewhere else? now ✓✓

Your team needs to look at this. I am handing it over with a short summary so they can advise you. now

NOT JUST A CALENDAR ENTRY

She knows a balayage is not a fringe trim.

Per-service durations, so a 30-minute cut and a 3-hour colour never get the same slot

Processing and finishing time, so your stylist is not blocked while colour develops

Per-person availability, when a client asks for someone by name

Buffers, breaks, split shifts and holidays

Reschedules, cancellations and a waitlist when you are full

No double bookings, even when two clients message at the same second

Can I get colour and a cut on Saturday afternoon? 1:14 PM ✓✓

Yes. Colour and cut together takes about 3 hours. Saturday I have 1:00 PM with Sofia, or 2:30 PM with Emma. While your colour is developing, your cut can start, so you'd be finished by 4:00 PM either way. 1:14 PM

2:30 with Emma 1:15 PM ✓✓

Booked. Saturday 2:30 PM with Emma, colour and cut, 3h. 1:15 PM

BUILT AROUND YOUR SERVICES

One front desk for every kind of salon

Hair salons

Handle everyday cuts, colour, treatments and repeat bookings in one thread.

Colour specialists

Keep consultation rules, processing time and finishing time clear.

Blow-dry bars

Offer the right service length and live availability without a phone call.

Hair extensions and wigs

Separate consultations, fitting appointments and maintenance visits.

Waxing and hair removal

Answer preparation questions and book the correct treatment duration.

Facials and skincare

Explain approved treatment information and route suitability questions to staff.

Makeup artists

Coordinate appointment types, timings and availability for each artist.

Bridal and event styling

Keep trials, event dates and team handovers connected.

Multi-stylist teams

Respect each person's diary, services, breaks and leave.

SETUP

Live in about 15 minutes

01
Connect your WhatsApp number
02
Connect Google Calendar
03
Send us your service list and we build her around it

Official WhatsApp Business Platform Your number, your data, leave anytime Backups, monitoring and support included

ONE SIMPLE, MANAGED PLAN

You share the business details. We handle the rest.

From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.

One plan. No setup fee.

$49.90

per month, per location, plus VAT

Replies in your client's language and books 24/7
Google Calendar, handoff and owner controls
Monitoring, backups, updates and human support
Multi-branch ready—without another app or dashboard

See full pricing

SALON QUESTIONS

Before Elily starts answering.

Does Elily work on my salon's existing WhatsApp number?

Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.

Can she book cuts, colour and combined services?

Yes. Elily checks live availability and applies each service's duration, processing time and finishing time before she offers a valid place or appointment.

What if a client asks for a specific stylist?

Elily checks that stylist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.

Can clients reschedule or cancel in WhatsApp?

Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.

How does she answer prices that depend on hair length or a consultation?

She follows the pricing rules you approve. If a final quote needs a consultation or your team's judgement, she says so plainly and offers the correct next step.

Do I have to replace my current booking system?

Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.

Can Elily send booking reminders?

Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.

Will my team need to manage another dashboard?

No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.

WHO ELSE ELILY SERVES

Barbershops

Cuts, beard work and a practical mix of walk-ins and booked chairs.

Nail studios

The right time for gels, extensions, nail art, removal and infills.

Lash & brow studios

Full sets, infills, lifts, lamination, tinting and consultation rules.

Spas & massage

Treatments coordinated around therapists, rooms, facilities and packages.

Wellness studios

Sessions and suitability handovers across recovery and holistic services.

Medspa & aesthetics

Consultations, courses and treatment bookings with clear clinical boundaries.

Fitness & yoga studios

Class places and one-to-one sessions managed in the same conversation.

Tattoo & piercing studios

Consultations, artist matching, piercings and touch-ups before chair time.

Clinics

Approved administrative answers, appointments and safe clinical handovers.

SEE HER WITH YOUR OWN BUSINESS

One website link. About a minute. A front desk you can actually test.

Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.

See Elily as your own Book a 15-min call

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