ELILY FOR MEDSPA AND AESTHETICS
WhatsApp booking for aesthetic clinics
Routine price and availability questions should not compete with treatment time. Elily answers approved information, books the right consultation and stops when clinical judgement is needed.
- Replies 24/7
- Books live availability
- Hands over with context
WHAT SHE HANDLES
Keep routine enquiries moving without blurring the clinical line.
Approved treatment information
Courses and repeat sessions
Practitioner requests
Preparation and aftercare
Clinical questions stop with Elily
CONSULTATION RULES BUILT IN
She knows a consultation must come before some treatments.
Consultations placed before restricted or practitioner-led treatments
Per-practitioner qualifications and service permissions
Course intervals applied before repeat sessions are offered
Treatment rooms and devices checked with practitioner time
Approved preparation and aftercare attached to the right booking
Clinical, urgent or uncertain questions handed to qualified staff
BUILT AROUND YOUR SERVICES
One front desk across treatments and consultations
Injectables
Put consultation and qualified-practitioner rules before treatment.
Skin and laser treatments
Coordinate courses, devices, rooms and treatment intervals.
Laser hair removal
Manage consultations, patch-test rules and repeat sessions.
Peels and facials
Send approved preparation guidance with the right appointment.
Hair restoration
Book consultations and route treatment questions to qualified staff.
SETUP
Live in about 15 minutes
- 01
Connect your WhatsApp number
- 02
Connect Google Calendar
- 03
Send us your treatment list, consultation rules and practitioner availability
ONE SIMPLE, MANAGED PLAN
You share the business details. We handle the rest.
From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.
One plan. No setup fee.
per month, per location, plus VAT
- Replies in your client's language and books 24/7
- Google Calendar, handoff and owner controls
- Monitoring, backups, updates and human support
- Multi-branch ready—without another app or dashboard
AESTHETICS QUESTIONS
Before Elily starts answering.
Does Elily work on my aesthetic clinic's existing WhatsApp number?
Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.
Can she book consultations, courses and approved treatments?
Yes. Elily checks live availability and applies consultation rules, practitioner permissions and treatment intervals before she offers a valid place or appointment.
What if a client asks for a specific practitioner?
Elily checks that practitioner's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.
Can clients reschedule or cancel in WhatsApp?
Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.
Does Elily answer clinical or treatment-suitability questions?
No. She can share information the clinic has approved, but clinical, urgent, personal or uncertain questions go to qualified staff with the conversation context.
Do I have to replace my current booking system?
Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.
Can Elily send booking reminders?
Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.
Will my team need to manage another dashboard?
No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.
WHO ELSE ELILY SERVES
The same front desk, shaped around a different diary.
Questions, quotes and appointments for colour, cuts, treatments and styling.
→ BarbershopsCuts, beard work and a practical mix of walk-ins and booked chairs.
→ Nail studiosThe right time for gels, extensions, nail art, removal and infills.
→ Lash & brow studiosFull sets, infills, lifts, lamination, tinting and consultation rules.
→ Spas & massageTreatments coordinated around therapists, rooms, facilities and packages.
→ Wellness studiosSessions and suitability handovers across recovery and holistic services.
→ Fitness & yoga studiosClass places and one-to-one sessions managed in the same conversation.
→ Tattoo & piercing studiosConsultations, artist matching, piercings and touch-ups before chair time.
→ ClinicsApproved administrative answers, appointments and safe clinical handovers.
→SEE HER WITH YOUR OWN BUSINESS
One website link. About a minute. A front desk you can actually test.
Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.