ELILY FOR LASH AND BROW STUDIOS
WhatsApp booking for lash studios
Clients ask whether they need an infill or full set, when a patch test is due and which artist is free. Elily gets the details right before she books.
- Replies 24/7
- Books live availability
- Hands over with context
WHAT SHE HANDLES
Sort the treatment details before the client reaches the bed.
Patch-test rules
Lash and brow combinations
Artist requests
Microblading consultations
Handover for treatment judgement
TREATMENT RULES BUILT IN
She knows a lash infill is not a brow tint.
Full-set and infill durations kept separate
Patch tests placed before treatments when your rules require them
Per-artist skills across lashes, brows and microblading
Combined treatments given one realistic appointment window
Maintenance windows applied before an infill is confirmed
Consultations and human review for non-routine requests
BUILT AROUND YOUR SERVICES
One front desk for lashes, brows and maintenance
Lash extensions
Keep full sets, styles and artist skills attached to the booking.
Lash lifts
Answer preparation questions and apply patch-test rules.
Brow lamination
Book the treatment alone or with another compatible service.
Microblading
Put consultations and required checks before the treatment.
Tinting
Confirm studio requirements before offering a treatment slot.
Infills
Apply maintenance windows and route uncertain cases to an artist.
SETUP
Live in about 15 minutes
- 01
Connect your WhatsApp number
- 02
Connect Google Calendar
- 03
Send us your treatment menu, artist skills and patch-test rules
ONE SIMPLE, MANAGED PLAN
You share the business details. We handle the rest.
From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.
One plan. No setup fee.
per month, per location, plus VAT
- Replies in your client's language and books 24/7
- Google Calendar, handoff and owner controls
- Monitoring, backups, updates and human support
- Multi-branch ready—without another app or dashboard
LASH AND BROW QUESTIONS
Before Elily starts answering.
Does Elily work on my lash and brow studio's existing WhatsApp number?
Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.
Can she book full sets, infills, lifts and brow treatments?
Yes. Elily checks live availability and applies maintenance windows, patch-test rules and treatment combinations before she offers a valid place or appointment.
What if a client asks for a specific artist?
Elily checks that artist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.
Can clients reschedule or cancel in WhatsApp?
Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.
Can she tell whether a client needs an infill or a full set?
She applies the rule you approve and asks the client for the needed details. If the answer depends on an artist seeing the lashes, she hands the chat over before booking.
Do I have to replace my current booking system?
Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.
Can Elily send booking reminders?
Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.
Will my team need to manage another dashboard?
No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.
WHO ELSE ELILY SERVES
The same front desk, shaped around a different diary.
Questions, quotes and appointments for colour, cuts, treatments and styling.
→ BarbershopsCuts, beard work and a practical mix of walk-ins and booked chairs.
→ Nail studiosThe right time for gels, extensions, nail art, removal and infills.
→ Spas & massageTreatments coordinated around therapists, rooms, facilities and packages.
→ Wellness studiosSessions and suitability handovers across recovery and holistic services.
→ Medspa & aestheticsConsultations, courses and treatment bookings with clear clinical boundaries.
→ Fitness & yoga studiosClass places and one-to-one sessions managed in the same conversation.
→ Tattoo & piercing studiosConsultations, artist matching, piercings and touch-ups before chair time.
→ ClinicsApproved administrative answers, appointments and safe clinical handovers.
→SEE HER WITH YOUR OWN BUSINESS
One website link. About a minute. A front desk you can actually test.
Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.