ELILY FOR LASH AND BROW STUDIOS
Elily is a free AI receptionist for lash and brow studios that works on WhatsApp: she answers client questions 24/7 and books appointments straight into your Google Calendar. Clients ask whether they need an infill or full set, when a patch test is due and which artist is free. Elily gets the details right before she books.
WHAT SHE HANDLES
TREATMENT RULES BUILT IN
Full-set and infill durations kept separate
Patch tests placed before treatments when your rules require them
Per-artist skills across lashes, brows and microblading
Combined treatments given one realistic appointment window
Maintenance windows applied before an infill is confirmed
Consultations and human review for non-routine requests
BUILT AROUND YOUR SERVICES
Keep full sets, styles and artist skills attached to the booking.
Answer preparation questions and apply patch-test rules.
Book the treatment alone or with another compatible service.
Put consultations and required checks before the treatment.
Confirm studio requirements before offering a treatment slot.
Apply maintenance windows and route uncertain cases to an artist.
SETUP
ONE SIMPLE, MANAGED PLAN
Free answers your clients from day one. Pro is the done-for-you tier, where Srileo configures, monitors, backs up and supports the whole thing.
Three plans. No setup fee.
to start · Lite $19/mo · Pro $49/mo
LASH AND BROW QUESTIONS
Yes. Elily's Free plan gives lash and brow studios 150 AI replies a month. It has no expiry, no booking cap and is not a trial.
Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.
Yes. Elily checks live availability and applies maintenance windows, patch-test rules and treatment combinations before she offers a valid place or appointment.
Elily checks that artist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.
Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.
She applies the rule you approve and asks the client for the needed details. If the answer depends on an artist seeing the lashes, she hands the chat over before booking.
Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.
Confirmations are included on every plan. Reminders and no-show follow-up are part of Pro, sent with the timing and wording you approve, and clients can reply in the same thread if plans change.
No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.
WHO ELSE ELILY SERVES
Questions, quotes and appointments for colour, cuts, treatments and styling.
→ BarbershopsCuts, beard work and a practical mix of walk-ins and booked chairs.
→ Nail studiosThe right time for gels, extensions, nail art, removal and infills.
→ Spas & massageTreatments coordinated around therapists, rooms, facilities and packages.
→ Wellness studiosSessions and suitability handovers across recovery and holistic services.
→ Medspa & aestheticsConsultations, courses and treatment bookings with clear clinical boundaries.
→ Fitness & yoga studiosClass places and one-to-one sessions managed in the same conversation.
→ Tattoo & piercing studiosConsultations, artist matching, piercings and touch-ups before chair time.
→ ClinicsApproved administrative answers, appointments and safe clinical handovers.
→SEE HER WITH YOUR OWN BUSINESS
Message Elily as a client. Ask about a service, check availability and make a booking yourself.
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