ELILY FOR LASH AND BROW STUDIOS

WhatsApp booking for lash studios

Clients ask whether they need an infill or full set, when a patch test is due and which artist is free. Elily gets the details right before she books.

  • Replies 24/7
  • Books live availability
  • Hands over with context

WHAT SHE HANDLES

Sort the treatment details before the client reaches the bed.

01

Full sets and infills

Your lash & brow studio · Elilyonline
Can I book an infill if lots of lashes have shed? now ✓✓
Your studio allows an infill within 21 days when at least half the lashes remain. You are on day 18; send a clear photo and I’ll ask the artist to confirm before I reserve it. now
02

Patch-test rules

Your lash & brow studio · Elilyonline
Do I need a patch test before a lash lift? now ✓✓
Yes. Your studio requires a patch test at least 48 hours before a first lash lift. Tuesday at 5:40 PM is free, with the lift available Friday at 6:00 PM. now
03

Lash and brow combinations

Your lash & brow studio · Elilyonline
Can I book a lash lift and brow lamination together? now ✓✓
Yes. Ava offers both together in 1 hour 45 minutes. She has Friday at 4:30 PM or Saturday at 11:15 AM. now
04

Artist requests

Your lash & brow studio · Elilyonline
Is my usual lash artist available? now ✓✓
Ava did your last appointment. She has Friday at 4:30 PM or Saturday at 11:15 AM. now
05

Microblading consultations

Your lash & brow studio · Elilyonline
Can I book microblading straight away? now ✓✓
The studio starts with a consultation. I can book that first and explain what to bring. now
06

Handover for treatment judgement

Your lash & brow studio · Elilyonline
My eyes reacted after my last appointment. Can I rebook? now ✓✓
An artist needs to review that before any booking. I am handing this over now. now

TREATMENT RULES BUILT IN

She knows a lash infill is not a brow tint.

01

Full-set and infill durations kept separate

02

Patch tests placed before treatments when your rules require them

03

Per-artist skills across lashes, brows and microblading

04

Combined treatments given one realistic appointment window

05

Maintenance windows applied before an infill is confirmed

06

Consultations and human review for non-routine requests

Your lash & brow studio · Elilytreatment rules checked
Can I get a lash infill and brow tint together? now ✓✓
You are within the 21-day infill window and your tint record is current. Ava has Friday at 4:30 PM for both treatments, 1 hour 30 minutes. now
Book Friday. now ✓✓
Booked: Friday 4:30 PM with Ava, lash infill and brow tint, 1 hour 30 minutes. I'll remind you the day before. now

BUILT AROUND YOUR SERVICES

One front desk for lashes, brows and maintenance

Lash extensions

Keep full sets, styles and artist skills attached to the booking.

Lash lifts

Answer preparation questions and apply patch-test rules.

Brow lamination

Book the treatment alone or with another compatible service.

Microblading

Put consultations and required checks before the treatment.

Tinting

Confirm studio requirements before offering a treatment slot.

Infills

Apply maintenance windows and route uncertain cases to an artist.

SETUP

Live in about 15 minutes

  1. 01

    Connect your WhatsApp number

  2. 02

    Connect Google Calendar

  3. 03

    Send us your treatment menu, artist skills and patch-test rules

Official WhatsApp Business Platform Your number, your data, leave anytime Backups, monitoring and support included

ONE SIMPLE, MANAGED PLAN

You share the business details. We handle the rest.

From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.

One plan. No setup fee.

$49.90

per month, per location, plus VAT

  • Replies in your client's language and books 24/7
  • Google Calendar, handoff and owner controls
  • Monitoring, backups, updates and human support
  • Multi-branch ready—without another app or dashboard

LASH AND BROW QUESTIONS

Before Elily starts answering.

Does Elily work on my lash and brow studio's existing WhatsApp number?

Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.

Can she book full sets, infills, lifts and brow treatments?

Yes. Elily checks live availability and applies maintenance windows, patch-test rules and treatment combinations before she offers a valid place or appointment.

What if a client asks for a specific artist?

Elily checks that artist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.

Can clients reschedule or cancel in WhatsApp?

Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.

Can she tell whether a client needs an infill or a full set?

She applies the rule you approve and asks the client for the needed details. If the answer depends on an artist seeing the lashes, she hands the chat over before booking.

Do I have to replace my current booking system?

Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.

Can Elily send booking reminders?

Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.

Will my team need to manage another dashboard?

No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.

SEE HER WITH YOUR OWN BUSINESS

One website link. About a minute. A front desk you can actually test.

Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.