ELILY FOR SPAS AND MASSAGE
WhatsApp booking for spas
A massage needs the right therapist. A couples treatment needs two. Elily checks people, rooms and treatment time before offering an appointment.
- Replies 24/7
- Books live availability
- Hands over with context
WHAT SHE HANDLES
Let clients plan the visit without tying up reception.
Couples treatments
Spa packages
Sauna and steam access
Preferences and requests
Handover for suitability questions
MORE THAN AN OPEN HOUR
She knows a couples treatment needs two therapists and the right room.
Therapist skills matched to each massage or treatment
Treatment rooms and facilities checked with staff availability
Two therapists coordinated for couples bookings
Turnaround buffers between treatments
Package components kept together in the right order
Sauna, steam and relaxation time included where your rules require it
BUILT AROUND YOUR SERVICES
One front desk across the spa
Day spa
Coordinate treatments, rooms and facility time as one visit.
Massage therapy
Match each massage style to an available therapist.
Sauna and steam
Explain access rules and reserve facility time where needed.
Couples treatments
Find two therapists and the right room together.
Spa packages
Keep multiple treatments and inclusions in the right order.
SETUP
Live in about 15 minutes
- 01
Connect your WhatsApp number
- 02
Connect Google Calendar
- 03
Send us your treatment menu, therapist skills, rooms and facility rules
ONE SIMPLE, MANAGED PLAN
You share the business details. We handle the rest.
From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.
One plan. No setup fee.
per month, per location, plus VAT
- Replies in your client's language and books 24/7
- Google Calendar, handoff and owner controls
- Monitoring, backups, updates and human support
- Multi-branch ready—without another app or dashboard
SPA QUESTIONS
Before Elily starts answering.
Does Elily work on my spa's existing WhatsApp number?
Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.
Can she book individual treatments, couples visits and packages?
Yes. Elily checks live availability and applies therapist skills, rooms, facilities and turnaround buffers before she offers a valid place or appointment.
What if a client asks for a specific therapist?
Elily checks that therapist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.
Can clients reschedule or cancel in WhatsApp?
Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.
Can she explain what a spa package includes?
Yes. She answers from the package details you approve. Questions about treatment suitability go to a qualified member of your team.
Do I have to replace my current booking system?
Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.
Can Elily send booking reminders?
Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.
Will my team need to manage another dashboard?
No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.
WHO ELSE ELILY SERVES
The same front desk, shaped around a different diary.
Questions, quotes and appointments for colour, cuts, treatments and styling.
→ BarbershopsCuts, beard work and a practical mix of walk-ins and booked chairs.
→ Nail studiosThe right time for gels, extensions, nail art, removal and infills.
→ Lash & brow studiosFull sets, infills, lifts, lamination, tinting and consultation rules.
→ Wellness studiosSessions and suitability handovers across recovery and holistic services.
→ Medspa & aestheticsConsultations, courses and treatment bookings with clear clinical boundaries.
→ Fitness & yoga studiosClass places and one-to-one sessions managed in the same conversation.
→ Tattoo & piercing studiosConsultations, artist matching, piercings and touch-ups before chair time.
→ ClinicsApproved administrative answers, appointments and safe clinical handovers.
→SEE HER WITH YOUR OWN BUSINESS
One website link. About a minute. A front desk you can actually test.
Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.