ELILY FOR SPAS AND MASSAGE

WhatsApp booking for spas

A massage needs the right therapist. A couples treatment needs two. Elily checks people, rooms and treatment time before offering an appointment.

  • Replies 24/7
  • Books live availability
  • Hands over with context

WHAT SHE HANDLES

Let clients plan the visit without tying up reception.

01

Therapist and room availability

Your spa · Elilyonline
Do you have a massage appointment this weekend? now ✓✓
A deep-tissue therapist and treatment room are both free Saturday at 2:00 PM or Sunday at 11:30 AM. now
02

Couples treatments

Your spa · Elilyonline
Can two of us have massages at the same time? now ✓✓
Yes. Two therapists and the couples room are free Sunday at 1:00 PM. The treatment is 60 minutes. now
03

Spa packages

Your spa · Elilyonline
What is included in the relaxation package? now ✓✓
I can share the approved treatment and facility details, then help you reserve it. now
04

Sauna and steam access

Your spa · Elilyonline
Can I use the sauna before my treatment? now ✓✓
Yes. Sauna access is included for 45 minutes before your treatment, so your arrival time will be 1:15 PM. now
05

Preferences and requests

Your spa · Elilyonline
Can I request a therapist preference? now ✓✓
Yes. Tell me your preference and I’ll only offer therapists who match it. If none are free, I can ask reception to help. now
06

Handover for suitability questions

Your spa · Elilyonline
Is massage suitable after a recent injury? now ✓✓
A qualified person needs to answer that. I am handing your question to the spa before any booking. now

MORE THAN AN OPEN HOUR

She knows a couples treatment needs two therapists and the right room.

01

Therapist skills matched to each massage or treatment

02

Treatment rooms and facilities checked with staff availability

03

Two therapists coordinated for couples bookings

04

Turnaround buffers between treatments

05

Package components kept together in the right order

06

Sauna, steam and relaxation time included where your rules require it

Your spa · Elilytherapists and room checked
Can we book a couples massage and use the sauna first? now ✓✓
Sunday works: sauna access from 12:00 PM, then the couples room and two therapists at 1:00 PM for 60 minutes. now
Book Sunday. now ✓✓
Booked. Arrive Sunday at 12:00 PM for the sauna; your couples massage starts at 1:00 PM. Both therapists and the room are reserved. now

BUILT AROUND YOUR SERVICES

One front desk across the spa

Day spa

Coordinate treatments, rooms and facility time as one visit.

Massage therapy

Match each massage style to an available therapist.

Sauna and steam

Explain access rules and reserve facility time where needed.

Couples treatments

Find two therapists and the right room together.

Spa packages

Keep multiple treatments and inclusions in the right order.

SETUP

Live in about 15 minutes

  1. 01

    Connect your WhatsApp number

  2. 02

    Connect Google Calendar

  3. 03

    Send us your treatment menu, therapist skills, rooms and facility rules

Official WhatsApp Business Platform Your number, your data, leave anytime Backups, monitoring and support included

ONE SIMPLE, MANAGED PLAN

You share the business details. We handle the rest.

From setup to the first booking on WhatsApp, Elily is configured, monitored, backed up and supported by Srileo.

One plan. No setup fee.

$49.90

per month, per location, plus VAT

  • Replies in your client's language and books 24/7
  • Google Calendar, handoff and owner controls
  • Monitoring, backups, updates and human support
  • Multi-branch ready—without another app or dashboard

SPA QUESTIONS

Before Elily starts answering.

Does Elily work on my spa's existing WhatsApp number?

Yes. Elily runs on your business's own number through the official WhatsApp Business Platform, so clients keep messaging the number they know.

Can she book individual treatments, couples visits and packages?

Yes. Elily checks live availability and applies therapist skills, rooms, facilities and turnaround buffers before she offers a valid place or appointment.

What if a client asks for a specific therapist?

Elily checks that therapist's availability and only offers valid options. If they are unavailable, she follows your rule for offering an alternative or handing the chat to your team.

Can clients reschedule or cancel in WhatsApp?

Yes. Elily can move or cancel the booking, update Google Calendar and confirm the change in the same WhatsApp thread.

Can she explain what a spa package includes?

Yes. She answers from the package details you approve. Questions about treatment suitability go to a qualified member of your team.

Do I have to replace my current booking system?

Not for a trial. Elily books into Google Calendar. If your current system does not sync with Google Calendar, we map the safest setup before go-live rather than claim a connection that is not there.

Can Elily send booking reminders?

Yes. She can send confirmations and reminders using the timing and wording you approve, and clients can reply in the same thread if plans change.

Will my team need to manage another dashboard?

No. Authorised staff can update prices, hours, services and availability by messaging Elily. Srileo handles setup, monitoring, backups and support.

SEE HER WITH YOUR OWN BUSINESS

One website link. About a minute. A front desk you can actually test.

Message Elily as a client. Make a booking. Then send OWNER and try the daily controls yourself.