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WHATSAPP BOOKING AUTOMATION

Automate WhatsApp bookings into Google Calendar

WhatsApp booking automation should do more than send a link. Elily answers the client's questions, checks live availability, confirms the right service and team member, and creates the appointment in Google Calendar inside the same conversation.

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THE OUTCOME

From message to confirmed calendar event

The client stays in WhatsApp while Elily handles the details needed for a valid booking. Your team sees the finished appointment in the calendar it already uses.

WHAT ELILY HANDLES

One conversation, carried through

01

Live availability

Elily checks the selected Google Calendar when a time is offered, reducing the risk that two clients receive the same slot.

02

Service and staff rules

Duration, working hours, the requested team member and the rules you approve shape which slots can be offered.

03

Reschedules and cancellations

A client can change or cancel in the WhatsApp thread, and Elily updates the calendar event rather than leaving duplicate appointments.

04

Human handover

Anything outside the approved booking flow can be handed to your team with the conversation context intact.

HOW IT WORKS

How WhatsApp booking automation works

  1. A client asks in normal language

    They can ask about a service, a day, a time or a particular team member without completing a separate form.

  2. Elily checks the booking rules

    She uses the service duration, business hours, staff availability and other rules you approved.

  3. Only live slots are offered

    Elily reads the selected Google Calendar at the moment availability is needed and offers times that fit.

  4. The booking is written back

    After the client confirms, Elily creates the calendar event and keeps the WhatsApp thread available for later changes.

GO DEEPER

Learn what automatic booking needs See why WhatsApp access, business rules and a live calendar have to work together. Inspect the Google Calendar connection Read how availability, event access, rescheduling and calendar permissions work. See salon booking automation Explore a complete booking flow for hair and beauty services, staff and appointment rules.

QUESTIONS BEFORE YOU START

What businesses ask first

Can WhatsApp booking automation avoid double bookings?

Elily checks live availability before offering a slot and writes the confirmed appointment into the selected Google Calendar. No system can fix conflicting calendars that are not synchronized, so those are mapped before go-live.

Can clients reschedule or cancel in WhatsApp?

Yes. Elily can release the old time, update or remove the calendar event, and confirm the change in the same WhatsApp conversation.

Does this replace my current booking system?

Not automatically. Elily books into Google Calendar. If your current system does not sync with that calendar, Srileo maps the safest setup before go-live rather than promising an unsupported connection.

Can Elily take a deposit?

Not yet. Elily can confirm the appointment and explain your deposit process, but she cannot currently take or verify a payment herself.

Are bookings capped on the Free plan?

No. Free includes 150 AI replies a month, has no expiry and no booking cap. The allowance is counted in AI replies, not appointments.

THE NEXT MESSAGE CAN BE HERS

Try the conversation before choosing the software.

Send Elily your website. She reads your services and hours, then answers on WhatsApp as your business so you can test the real experience.

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